Amazon Hiring CS Associate, Work From Home Job - Male/Female - 12th Pass

August 18, 2026

Amazon is looking for enthusiastic and dedicated people to join its team as customer service associates in Hyderabad (remote). This role offers a unique chance to be part of Amazon’s legendary customer service experience while working from their Hyderabad office. If you are passionate about helping customers and looking for a role that provides excellent growth potential, this could be the perfect fit for you.

Job Role: CS Associate at Amazon

As a Customer Service Associate at Amazon, your primary responsibility will be to provide top-notch customer support. This role is full-time and contractual, based at Amazon’s Kokapet office in Hyderabad. You will be part of a fast-paced environment, where you handle customer inquiries, resolve issues, and ensure that Amazon continues to deliver a world-class customer experience.

Job Type:

This position is offered full-time, and all candidates from across India are eligible to apply. The role is contractual, providing flexibility and potential for growth within the company.

Who Should Apply?

Amazon is looking for candidates who are committed, adaptable, and eager to contribute to the success of the customer service team. Here’s what you need to qualify:

Requirements

Qualification: The minimum qualification is 12th pass, graduates and postgraduates are welcome to apply.
Course Enrollment: Candidates should not be enrolled in any regular course, as this is a full-time position.
Communication Skills: Excellent English communication skills are a must.
Shift Flexibility: Candidates must be comfortable working night shifts and flexible hours, including weekends.
Freshers: If you’re a fresher who has completed your academic requirements, you are encouraged to apply.

Why Work at Amazon?

Amazon offers a competitive salary package, along with several other benefits, to ensure the well-being and satisfaction of its employees.

Salary Base Pay:

Annual Salary: INR 247,000 to INR 420,000 LPA

Additional Benefits:

Zeta Meal Card: INR 1,100 per month, which totals INR 13,200 per year.
Health Insurance: Coverage up to INR 5.0 Lacs.
Night Shift Allowance: INR 150 per shift.
Overtime Allowance: Provided as per business requirements.
Work Week: a 5-day working week with two consecutive days off (days off may vary based on business needs).
Cab Facility: Pick-up and drop-off cab services are available for employees working from the office.
Internet Allowance: INR 1,250 per month, which totals INR 15,000 per year (applicable for work-from-home scenarios).

FAQ's Related to Amazon Work From Home Jobs

Q1: What is the minimum qualification required?

Candidates must have completed a 10+2 class. Graduates and postgraduates are also welcome to apply.

Q2: What is the salary offered?

The annual base salary ranges from INR 247,000 to INR 420,000, along with additional benefits such as a meal card, health insurance, and night shift allowance.

Q3: How much is the night shift allowance?
A night shift allowance of INR 150 per shift will be provided.

Q4: What does the health insurance cover?
Health insurance coverage of up to INR 5 Lakh is provided to all employees.