Call Center Executive – USA Process (Part-Time)

Job Title: Call Center Executive – USA Process (Part-Time)

Location: Remote (Work from Home)

Openings: 1

Salary: ₹10,000 – ₹15,000/month

Hours: 6 hrs/day | Mon–Sat | 7:00 PM – 12:00 AM IST (US Shift)

About the Role:

We are looking for a confident and experienced Call Center Executive to connect with US-based customers and prospects. The ideal candidate should have excellent English communication skills, experience in outbound calling, and the ability to build rapport, qualify leads, and schedule appointments. This is a target-driven role focused on delivering quality conversations and measurable results.

Responsibilities:

  • Make outbound calls to US customers and prospects.
  • Introduce company services and generate interest.
  • Qualify leads and schedule appointments for the sales team.
  • Handle customer queries professionally and confidently.
  • Maintain accurate call records and CRM updates.
  • Follow up with prospects as required.
  • Achieve daily and weekly calling & appointment targets.
  • Share daily work reports and performance updates.

Requirements:

  • Minimum 6-1 year of experience in International Call Center, Telecalling, or US Voice Process.
  • Excellent spoken English with a clear and neutral accent.
  • Strong communication, persuasion, and objection-handling skills.
  • Experience in outbound sales, cold calling, or appointment setting is preferred.
  • Comfortable working during US Shift.
  • Basic knowledge of CRM tools, Google Sheets, and MS Excel.
  • Self-motivated, target-oriented, and disciplined.

Note:

  • Freshers are NOT eligible.
  • Immediate joiners will be preferred.
  • Candidates with prior experience in the US Process will be given preference.
  • Performance-based incentives and long-term growth opportunities are available for high performers.

Job Type: Full-time

Pay: Up to ₹15,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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