Customer Service Executive | Nykaa
<p>Hiring: Customer Service Executive | Nykaa<br></p><p>Location: Pan India <br></p><p>We are hiring Customer Service Executives for Nykaa. If you have excellent communication skills and prior customer service experience, this is a great opportunity to join one of India's leading beauty and lifestyle brands.<br></p><p></p>Job Details:<br> • Role: Customer Service Executive<br> • Experience: Customer service experience is mandatory<br> • Communication: Excellent verbal communication (V4 level) is required<br> • Salary: ₹17,500 in-hand (for experienced candidates)<br> • Shift: 9-hour rotational shift within the window of 8:00 AM to 10:00 PM<br> • Working Days: 6 days a week<br> • Weekly Off: 1 rotational off<br><p></p><p></p>Key Responsibilities:<br> • Handle customer queries through calls, chats, or emails<br> • Resolve customer concerns in a professional and timely manner<br> • Maintain high levels of customer satisfaction<br> • Ensure accurate documentation of customer interactions<br> • Follow company policies and quality standards<br><p></p><p></p>Eligibility:<br> • Previous customer service experience is mandatory<br> • Strong communication and interpersonal skills<br> • Comfortable working in rotational shifts<br> • Customer-focused with good problem-solving abilities<br><p></p><p><br><br><br><br></p>
