Customer Strategist

Responsibilities:

• Architect AI-native GTM solutions end-to-end for enterprise accounts.
• Sit across CROs and sales leaders to understand how they win and lose deals.
• Build custom AI playbooks that drive measurable behaviour change.
• Drive adoption, renewals, and expansion revenue.
• Work directly with founders, product, and engineering.
• Influence what the product becomes through real customer insights.

Requirements:

• 2-4 years in consulting, client-facing solutions, or solution architecture.
• AI solutions experience preferred.
• You think in customer outcomes, not tasks.
• Technical enough to understand product architecture, and commercial enough to earn a CRO's trust.
• Builders, not employees.
• Comfortable in ambiguity; startup speed energises you, not scares you.