Department Manager - Trends

Purpose of the role - Responsible for sales, profitability, VM and customer satisfaction of categories/brands in the respective departmentResponsibilities -Strategy and Planning Achieve revenue, gross margin Control inventory level and shrinkage Adhere to Mockshop guidelines 100% SOP Implementation Statutory ComplianceFinancial Planning & Budgeting Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF) Increase margins and minimize expenses Control shrinkage Achieve higher average transaction value per customerPeople Management Control Attrition Product knowledge, brand differentiation Optimize manpower resource for category Functional and behavioral training Update category and store associates on latest development in new product/brands and presentation/selling techniquePolicies, Processes & Procedures SOP Implementation and Adherence in department Achieve targeted ATS(Available to Ship) and Conversion Mystery Shopping Findings and Improvement Gather consumer data for feedback Adhere to Mockshop guidelinesKPIs Achieve AOP SOP Implementation and Adherence in department. People Management Inventory control Competition updateFunctional Competencies Ability to work under pressure Number proficiency Customer CentricityBehavioral Competencies Good communication skills Analytical & Presentation Skills