Experience Consultant - Fresher (WFH)

About the job:

Key Responsibilities:

1. Engage with potential customers through calls and conversations, serving as the first point of contact for the brand.
2. Understand customer preferences, personalities, and expectations to recommend the most suitable experiences.
3. Clearly communicate event details including vibe, audience, inclusions, format, and overall experience.
4. Build trust and confidence by addressing queries, concerns, and hesitations effectively.
5. Guide customers from initial curiosity to final decision-making, ensuring a smooth conversion journey.
6. Set accurate expectations to enhance guest satisfaction and event experience.
7. Create excitement and anticipation by helping customers visualize the event before attending.
8. Maintain consistent follow-ups with interested leads to drive participation.
9. Collaborate with internal teams to align on event positioning, audience targeting, and feedback.
10. Contribute to improving overall customer experience and event success through insights and interactions.

Who can apply:

Only those candidates can apply who:

Salary:

₹ 4,80,000 - 6,00,000 /year

Experience:

No experience required

Deadline:

2026-09-02 23:59:59

Skills required:

Client Relationship Management (CRM) and Sales

Other Requirements:

1. 1. Strong communication skills with confidence in handling phone conversations.
2. 2. High emotional intelligence and ability to understand and connect with different personalities.
3. 3. Naturally persuasive with a customer-first and consultative approach (not hard selling).
4. 4. Ability to build rapport quickly and make people feel comfortable and valued.
5. 5. Strong listening skills with attention to customer needs and concerns.
6. 6. Positive, energetic personality with the ability to create excitement through conversation.
7. 7. Patient, empathetic, and solution-oriented mindset.
8. 8. Self-driven and proactive with a strong sense of ownership.
9. 9. Ability to thrive in a fast-paced, experience-driven environment.
10. 10. Passion for events, social experiences, and community-building is a strong advantage.

About Company:

SafarnamaForLife is a community-driven startup built for people who have left home in pursuit of careers, dreams, and opportunities. In a city full of strangers, we create meaningful experiences that help individuals especially working professionals connect with like-minded people who understand the joys and challenges of living away from home.

More than a community, SafarnamaForLife is a celebration of YOU - our journey, your stories, your friendships, your struggles, your victories, and the life you're building every day. Through curated experiences, social gatherings, adventures, conversations, and shared moments, we transform strangers into friends and cities into homes.

Because every person has a story. Every journey matters. And every Safarnama deserves to be lived, shared, and celebrated.