Flipkart Telecalling Executive -12th Pass (Male/Female), No Experience Required
Flipkart has released Work From Home Telecalling Executive posts in India. This is a great opportunity for freshers and candidates with up to 0-1 year of experience to begin or scale their careers in the e-commerce industry.
The company invites male and female candidates for part-time and full-time vacancies. This could be a good opportunity to work from home if you are good at talking to people, have basic computer skills, and communicate well.
JOB DESCRIPTION
- Company: Flipkart
- Position: Telecalling Executive
- Location of Work: Remote (Work From Home)
- Job Type: Part Time / Full Time
- Experience: 0 - 1 Years
- Education Qualification: 12th Pass / Bachelor's Degree
- Salary: ₹20,000 – ₹35,000 pm + Performance Incentives
About the Role
Talking to the customers over the phone will be your primary job as a telecalling executive. This may include making calls, responding to customer inquiries, explaining products or services, confirming orders, collecting feedback, and assisting customers with basic support.
This is a fresher's job and does not require any experience. Candidates who are confident speakers and are polite in their communication will have an edge.
This is a work from home position, so you will need a good internet connection and a smartphone or computer to do your work on.
Main Responsibilities
- Make calls to customers assigned.
- Clearly describe products, services and offerings
- Answer customer questions politely
- Record customer response accurately
- Verify customer details as necessary
- Professional communication skills
- Follow company guidelines during calls
- Meet daily / weekly targets
- Protect customer data confidentiality
- Problems? Report to team leader/manager
Who Can Apply
- Should have passed 12th or have a Bachelor’s degree
- Applications open for freshers
- Candidates with 0-1 years of experience are eligible.
- Male & Female Candidates Open for all over India
- Should be OK with work from home
- Basic knowledge of computers required
- Must be able to work assigned shifts
Essential Skills
- Excellent communication skills
- Telecalling Basic knowledge
- Good speaking skills
- Basic knowledge of computer operations
- Skills in internet use
- Ability to determine customer needs
- positive outlook
- Skills in time management
- Ability to work independently.
- Basic typing skills (preferred)
Shift Work
The company will place candidates on one of the following shifts depending on company needs:
- 10:00 AM - 05:00 PM
- 08:00 PM - 03:00 AM
The shift timings will be decided after selection.
Compensation & Benefits
The selected candidates can get a salary between ₹ 32,000 to ₹ 35,000 per month depending on their performance, roles, and interviews. Other incentives may be available depending on the targets achieved.
Benefits are:
- Work from home opportunity
- Flexible working arrangements
- Training assistance
- Incentives for performance
- Experience with a top company
- Professional working environment
- Growth outlook
Who Can Apply
This position is for candidates who:
- Looking for a real work at home job
- Are you a fresher, or have you recently completed your studies?
- Wants to start their career
- Want to work from home
- Be a good speaker
- Are willing to learn
- Confidently able to communicate
If you meet the basic requirements, you can still apply if you have no prior experience.
Process of selection
- Application online
- Candidate selection
- Telephone or video interview
- Document Check
- Last choice
- Training (if necessary)
Required Documents
- Current Resume
- Passport photo size
- Aadhar card / Valid ID
- Educational certificates.
- Mobile No.
- Email ID Bank details (in case required after selection)