Hiring Alert Freshers & Experienced | Bangalore sal - 8 lac

Job Title: Customer Support Executive Thrive Process | Concentrix

Location: Bangalore
Experience: Freshers & Experienced
Salary: Up to 6.75 LPA (Based on experience & interview performance)

Job Roles & Responsibilities:

• Handle customer queries through voice, chat, or email with professionalism.
• Provide accurate information about products, services, and account-related requests.
• Resolve customer issues efficiently while ensuring a high level of customer satisfaction.
• Troubleshoot basic technical or service-related concerns and escalate complex cases when required.
• Maintain accurate records of customer interactions in the CRM system.
• Meet quality, productivity, and customer satisfaction (CSAT) targets.
• Follow company policies, processes, and compliance guidelines.
• Work collaboratively with team members to achieve individual and team goals.
• Demonstrate excellent communication skills and a customer-first approach.

Requirements:

• Freshers and experienced candidates are welcome to apply.
• Graduates and undergraduates can apply.
• Excellent verbal and written English communication skills.
• Basic computer knowledge and typing skills.
• Willingness to work in rotational shifts and from the office.
• Positive attitude with strong problem-solving and interpersonal skills.

Contact: Daniel hidden_mobile