Hiring Female Sales, Customer Experience & Delivery Executive

Your role will involve working across different parts of the business, including:

Delivery & Operations

• Coordinate daily food orders, kitchens and delivery partners.
• Track orders and ensure timely delivery.
• Handle delivery-related issues and coordinate quick resolutions.
• Maintain daily operational records.
• Coordinate with chefs, kitchens, delivery partners and customers.

Sales & Business Development

• Contact potential customers and generate new leads.
• Explain our meal plans, subscriptions and food solutions.
• Follow up with enquiries and convert leads into customers.
• Approach companies, offices and HR teams for corporate food requirements.
• Maintain lead and follow-up records.
• Support customer acquisition and business growth.

Customer Support

• Respond to customer enquiries through phone and WhatsApp.
• Help customers with menus, subscriptions, pricing and orders.
• Handle complaints and resolve customer issues professionally.
• Coordinate with kitchens and delivery teams when problems occur.
• Follow up with customers for feedback, renewals and repeat orders.
• Ensure customers receive timely and helpful responses.

What We Are Looking For

• Good communication skills in English and Tamil.
• Confident speaking with customers and business contacts.
• Comfortable using WhatsApp, Google Sheets/Excel and mobile applications.
• Good follow-up and coordination skills.
• Ability to multitask and solve problems quickly.
• Positive attitude and willingness to learn.
• Comfortable working in a fast-paced startup environment.
• Someone who is willing to take ownership rather than wait for instructions.

Who Will Be a Good Fit? You don't necessarily need years of experience.

We are looking for someone who is:

Energetic

Responsible

Good with people

Quick to learn

Comfortable with technology

Good at communication

Willing to take ownership

Interested in growing with a startup

Experience in sales, customer support, delivery operations, food-tech, logistics or telecalling will be an advantage.

Freshers with good communication and a strong learning attitude are also welcome to apply.

What You Can Expect

• Opportunity to work closely with the founders and core team.
• Exposure to sales, operations, customer management and business growth.
• A fast-learning startup environment.
• Opportunity to take on more responsibility as the company grows.
• Performance-based growth opportunities.