Hiring For freshers BBA/BCom For Voice process @Ghaziabad location
Job Requirement
Location of posting: Ghaziabad (Vasundhra) UPDomain - Voice Process
Graduation - BBA/Bcom/BCA (2023 to 26 Pass out)
Shift time- Day Shift
Job Role - Process executive
Note: Postgraduate will not be considered for this current role opening
Job Description::
- Education: Minimum 15 years of full-time education (Mandatory)
- Educational Background: Commerce only (B.Com / BBA / BBM)
- Pass-out Years: 2022 / 2023 / 2024 & 2025 only
- Shift: Day shift
- Process: Voice -Income Tax Process
- Languages:Mandatory: Hindi & Englis
- Communication: Basic communication skills required
- Candidate needs to have 15 years of full-time education
- Proficient with basic computer knowledge
- Handle customer interactions professionally and courteously across voice and non-voice channels
- Excellent website research & navigation skills
- Should be good in reading/understanding/interpretation of the content.
- Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational)
- Excellent verbal, written communication, interpretation, and active listening skills
- Should have good command over English Grammar and Fluency in English
- Should be able to manage outbound calls in a timely manner following the scripts when handling different subjects/scenarios
- Ability to quickly and efficiently assimilate process knowledge
- Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry
- No long leave in plan for at least next 1 year
- Work will be from office only ( No WFH)
