Permanent Part Time (Work From Home)

Job Title: Part-Time Customer Support Executive (Work From Home)

Process: Blended Support (Chat & Voice)

Job Type

Permanent Work From Home

Part-Time Opportunity

Work Schedule

Login Duration: 5.5 hours per day (excluding breaks)

Shift: Rotational Shifts

Working Days: 6 days a week

Weekly Off: 1 rotational day

Compensation

Salary: 9,000 per month (In-Hand)

Mandatory System Requirements

Candidates should have access to the following system specifications:

Device: Laptop only (Mandatory)

Operating System: Windows 10 and above

Processor

Intel Core i3 (10th Generation or above), OR

Intel Core i5 (8th Generation or above), OR

Intel Core i7 (6th Generation or above), OR

AMD Ryzen 5 or above

RAM: Minimum 8 GB

Storage: Minimum 128 GB SSD

Internet Speed: Minimum 100 Mbps

Laptop Wi-Fi: Mandatory

Power Backup: Mandatory to ensure uninterrupted work during power outages

Key Responsibilities

Handle customer queries through Chat and Voice support.

Provide prompt and effective resolutions to customer concerns.

Deliver excellent customer service while maintaining professionalism.

Work collaboratively with team members to achieve service standards.

Candidate Requirements

Excellent written and verbal communication skills.

Strong customer-handling and problem-solving abilities.

Ability to work effectively in a team environment.

Positive attitude with a willingness to learn and adapt.

Dedicated workspace with uninterrupted internet connectivity.

Languages Required: Proficiency in both English and Hindi.

Important Notes

Only Windows laptops are accepted. Desktop PCs and MacBooks are strictly not accepted.

Candidates who do not currently have Windows 10 and above or a 100 Mbps internet connection may still apply. However, if selected, they will be required to upgrade their system and internet plan before onboarding.

Laptop Wi-Fi and power backup are mandatory requirements for this role.

Applicants must ensure they have a dedicated work-from-home setup suitable for handling customer support operations.

Interested candidates who meet the above requirements can apply by following the instructions below:

WhatsApp Only: Please send a direct message on WhatsApp. Calls will not be entertained.

Email your updated CV for further processing.

WhatsApp: 88107 67086

Email: sheeren.anwar@niftelresources.com