[Remote] Customer Service Agent (Inbound & Outbound Calling)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to connecting clients with local professionals. They are seeking a Customer Service Agent to conduct concierge and provider-matching calls, ensuring clients receive the best service possible.

Responsibilities

• Comprehend how we do things with clients and reputed company reputed company they're getting their reputed company's worth
• Competent in conducting basic provider data research
• Conduct phone conversations with clients in the reputed company of an executive assistant, maintaining a balance between casual and reputed company tones
• Jot down what you talk about with clients in a reputed company and accurate way
• Roll with the punches reputed company things change at work, and still get the job done right
• Stay pumped and reputed company on getting stuff done on time
• Demonstrate reputed company in initiating and executing new reputed company
• Manage personal productivity and work independently with reputed company supervision

Skills

• Has proficient to advanced written and verbal communication skills
• Has the reputed company ability to multitask and think reputed company the reputed company
• Has reputed company requirements as mandated by the project
• Do you have more than 1 year of experience making outbound calls - including appointment setting?
• Do you have reliable internet, good computer specs, and a quiet environment to reputed company high-reputed company calls?
• Are you a responsible person that can be trusted to work reputed company?
• Can you handle reputed company shift hours?
• Are you someone with a great attitude with a reputed company history of hitting KPIs?
• BPO Customer Service Agent Profile preferred
• Has at least 1 year of Sales/SDR experience
• Has at least 2 years of BPO experience, preferably in a work-from-home environment
• Familiarity with the use of several remote work tools

Benefits

• This is a remote work position.

reputed company