ServiceNow ITOM Consultant
Responsibilities:
- Configure and support ServiceNow ITOM and Discovery solutions.
- Configure and maintain MID servers, credentials, discovery schedules, and discovery jobs.
- Support CMDB administration, CI management, and Discovery troubleshooting.
- Assist with CMDB data quality, reconciliation, and configuration management activities.
- Participate in testing, deployments, production support, and platform enhancements.
Requirements:
- Hands-on experience with ServiceNow Discovery or MID Server configuration.
- Basic understanding of CMDB, Configuration Items (CIs), and CI relationships.
- Familiarity with Discovery jobs, schedules, credentials, or CMDB management.
- Basic understanding of Identification and Reconciliation Engine (IRE) or CMDB concepts.
