Spanish-Speaking Customer Experts for Cloud Platform
wherewework.bg on behalf of:<br><br><strong>TP Greece<br><br></strong>Job Overview:<br><br>Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platform<br><br>As a member of our Spanish Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.<br><br>Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.<br><br><strong>TP Greece</strong> connects customers with the world’s top brands for <strong>more than 30 years</strong><strong>. </strong>We proudly represent the leading global businesses.<br><br><strong><em>A new career journey in an awarded </em></strong><strong><em>working environment</em></strong><strong><em> begins at the click of the “Apply for this job” button. Just push it!<br><br></em></strong><strong>What you will be doing:<br><br></strong><ul><li>Provide 24/7 help-desk support via phone and email</li><li>Follow company and client procedures and guidelines</li><li>Be positive and proactive and have a desire for applying continuous improvement processes</li><li>Exchange ideas and solutions with your colleagues!<br><br></li></ul><strong>Job</strong> <strong>Requirements:<br><br></strong><ul><li>Excellent writing & verbal communication skills in Spanish </li><li>Good technical troubleshooting & problem-solving skills</li><li>Technical background & familiarity with technology trends</li><li>Experience in customer service will be appreciated</li><li>Positive attitude & team spirit<br><br></li></ul><strong>What we offer: <br><br></strong><ul><li>Competitive monthly salary + 2 extra salaries per year</li><li>Referral Program: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth & development opportunities</li><li>Special events as well as community & social responsibility initiatives</li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a Great Place to Work-Certified Company that fosters diversity<br><br></li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <strong>equal opportunities </strong>to all, regardless of gender, ethnicity, religion, culture or age.<br><br><strong>Find out more<br><br></strong>Would you like to see more <strong>Spanish speaking jobs </strong>options?<br><br>Do you need even more<strong> available jobs</strong>?