Telecalling Team Leader Jobs in Techwego - Work from home

August 18, 2026

Job Requirements Job Title: Telecalling Team Leader Jobs in Techwego Solutions Pvt. Ltd. - Work from HomeLocation: Work from HomeSalary: ₹18,000 - ₹40,000 per month + IncentivesQualification: All Education LevelsWork Experience: Freshers in Customer Support / Telecalling Job Description:Techwego Solutions Pvt. Ltd. is looking for a dedicated Telecalling Team Leader to join our remote team. As a Telecalling Team Leader with Techwego Solutions Pvt. Ltd., you will manage and guide a team of telecallers, ensuring top-notch performance and excellent customer service. This role involves overseeing daily telecalling operations, optimizing team productivity, and enhancing customer interactions. Key Responsibilities:<ul><li>Lead and supervise a team of telecallers at Techwego Solutions Pvt. Ltd., ensuring adherence to performance targets and quality standards.</li><li>Provide comprehensive information to customers about Techwego Solutions Pvt. Ltd.'s products, services, and special offers.</li><li>Conduct and manage both inbound and outbound calls, addressing customer queries and resolving issues efficiently.</li><li>Implement and oversee training sessions to improve the skills and effectiveness of the telecalling team.</li><li>Analyze and monitor call metrics and performance data to ensure the team meets or exceeds targets.</li><li>Develop strategies to improve customer satisfaction and enhance engagement with Techwego Solutions Pvt. Ltd.</li><li>Maintain accurate records of customer interactions and transactions within the Techwego Solutions Pvt. Ltd. CRM system.</li><li>Collaborate with cross-functional teams to streamline processes and improve overall customer service.</li><li>Ensure compliance with company policies and procedures during telecalling operations at Techwego Solutions Pvt. Ltd.</li><li>Provide constructive feedback and performance reviews to telecalling team members.</li></ul> Requirements:<ul><li>Freshers with relevant experience in Customer Support or Telecalling are encouraged to apply for Techwego Solutions Pvt. Ltd.</li><li>Open to all education levels; a strong dedication to the role is essential for success at Techwego Solutions Pvt. Ltd.</li><li>Exceptional communication skills in English and any other regional language are required.</li><li>Ability to manage a remote team effectively and work independently with minimal supervision.</li><li>Strong organizational and multitasking skills to handle various responsibilities efficiently.</li><li>Proficiency with telecalling software and CRM systems used by Techwego Solutions Pvt. Ltd.</li><li>Motivated, results-oriented, and passionate about delivering excellent customer service.</li><li>Ability to handle challenging situations and resolve conflicts diplomatically.</li></ul> Benefits:<ul><li>Competitive salary between ₹18,000 and ₹40,000 per month, with performance-based incentives offered by Techwego Solutions Pvt. Ltd.</li><li>Flexible work-from-home arrangement, eliminating commute time and offering a better work-life balance.</li><li>Opportunity for career growth and professional development within Techwego Solutions Pvt. Ltd.</li><li>Supportive work environment with ongoing training and career advancement opportunities.</li></ul> Join Techwego Solutions Pvt. Ltd. as a Telecalling Team Leader and take advantage of this exciting opportunity to grow your career while enjoying the flexibility of working from home. Apply now to become a vital part of our team! FAQ's:1Q: What is the eligibility criteria to apply for this Telecalling Team Leader job?A: Candidates should be of all education levels and above, with no prior experience required (Freshers). 2Q: How much salary can I expect for this job role?A: The salary for this position ranges from ₹18,000 to ₹40,000 per month. It's a full-time job in Chennai. 3Q: Are there any charges applicable while applying or joining this Telecalling Team Leader job?A: No, there are no fees associated with applying for this position or during your employment with Techwego Solutions. 4Q: Is it a work-from-home job?A: Yes, this is a work-from-home position that can be done online. 5Q: How many openings are there for this Telecalling Team Leader role?A: There are immediate openings for 67 Telecalling Team Leader positions at Techwego Solutions. 6Q: Who can apply for this job?A: Both male and female candidates can apply for this Customer Support / TeleCaller job. 7Q: What are the timings of this Telecalling Team Leader job?A: This Telecalling Team Leader job has day shift timings.