Urgent Hiring for the role of a Customer Support Associate/Loc: Noida/Sal: 6lpa/Immediate Joiners(ENGLISH+ PUNJABI LANGUAGE IS MANDATE)
<p>Hi Folks,</p><p><br></p><p>We are currently hiring for the role of a Customer Support Executive for a Leading firm in Noida.</p><p><br></p><p><strong>Job role: Translation & Interpretation. </strong></p><p><strong>Process: International Customer Support</strong></p><p><strong>Salary: 6.5lpa for Punjabi & English Fluent (WFO) (Mandate)</strong></p><p><strong>U.S Rotational Shifts with Weekends Off</strong></p><p><strong>Department: Customer Support / Language Services</strong></p><p><strong>Need a graduate with 1+yrs of experience into International CS with International languages</strong></p><p><strong>Interview Rounds : HR, Assessment, Final Operations- All virtual</strong></p><p><strong>Address: Noida sec 98, U.P India</strong></p><p><strong>Joining: On immediate basis</strong></p><p><strong>Department: Customer Support / Language Services</strong></p><p><strong>Reporting To: Team Leader / Operations Manager</strong></p><p><strong>Notice: immediate Joiners only</strong></p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p>• Provide real-time, consecutive or simultaneous interpretation between English and</p><p>[Second Language-Punjabi] during customer calls.</p><p>• Assist U.S. customers in resolving queries, issues, or concerns in a courteous and</p><p>efficient manner.</p><p>• Accurately relay information without adding, omitting, or distorting the meaning.</p><p>• Handle confidential and sensitive information with discretion and professionalism.</p><p>• Maintain high-quality standards in interpretation, ensuring clarity, tone, and context</p><p>are preserved.</p><p>• Work closely with team leads and QA to continuously improve communication quality</p><p>and customer satisfaction.</p><p>• Adhere to call handling metrics, quality benchmarks, and compliance requirements.</p><p>• Stay updated with any cultural nuances, terminology, or client-specific information</p><p>relevant to interpreting services.</p><p><br></p><p><strong>Interested candidates kindly share your resume at khushi@shunyatattva.co.in or whts up at 9869200181.</strong></p><p><br></p><p>Regards,</p><p><br></p><p>Khushi Rane</p><p>Hr Manager - Human Resources</p><p>Shunyatattva Management Consultant</p><p>Khushi @shunyatattva.co.in</p><p>9869200181</p>