Voice & Non-Voice Call Center Agent

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Shanika Ventures. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers 10,000 - 20,000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift. Age criteria 18 to 28 years It is a Both Customer Support / TeleCaller job for candidates with Freshers.More about this Voice & Non-Voice Call Center Agent jobPlease go through the FAQs to get all answers related to the given Voice & Non-Voice Call Center Agent jobCan freshers or experienced candidates apply for this Voice & Non-Voice Call Center Agent role Ans : Candidates who have a 10th Pass and above qualification can apply for this Voice & Non-Voice Call Center Agent role. What is the salary and job type for this role Ans : The salary for this Voice & Non-Voice Call Center Agent job ranges between 10,000-20,000 per month. This is a Both job. What shift and timings does this job follow Ans : This Voice & Non-Voice Call Center Agent job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Dabri, Delhi. How many vacancies are there for this Voice & Non-Voice Call Center Agent job Ans : There are 4 vacancies for this Voice & Non-Voice Call Center Agent role. Is this job open for all genders Ans : Yes, this Voice & Non-Voice Call Center Agent job is open for both male and female candidates. What is the job location for this position Ans : The job location for this Voice & Non-Voice Call Center Agent position is Dabri, Delhi. What makes this Voice & Non-Voice Call Center Agent job a good opportunity Ans : This Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between 10,000-20,000 per month. This is a Both job and has 4 openings. Candidates can call HR for more info.