Warehouse Supervisor New Delhi (India)

Company Description Sterling Naturals has been a trusted name in luxury personal care for over 30 years, blending nature’s finest ingredients with advanced scientific innovation. The company focuses on high-performance formulations that elevate everyday routines into indulgent, results-driven experiences. From skin and hair to overall well-being, Sterling Naturals is committed to delivering products that are both effective and luxurious. With a long-standing reputation for nurturing beauty and confidence, the organization continues to grow and evolve, offering opportunities to contribute to a agile, quality-focused brand. About the Role We are looking for an organized and detail-oriented Plant supervisor to manage inventory data across multiple marketplaces and our D2C website. The ideal candidate should have hands-on experience in order processing, warehouse coordination, logistics, shipping, and inventory reconciliation while ensuring accurate stock records and smooth daily operations. Key Responsibilities Manage end-to-end inventory across Amazon, Flipkart, Myntra, Meesho, Nykaa, Shopify, and other sales channels. Monitor stock availability, perform inventory reconciliation, and maintain accurate stock records across all platforms. Coordinate daily order processing, picking, packing, dispatch, and shipment tracking with warehouse and logistics partners. Handle logistics operations, courier coordination, shipping issues, and ensure timely order fulfillment. Maintain and reconcile RTO (Return to Origin), customer returns, damaged inventory, and replacement stockwith proper documentation. Prepare daily, weekly, and monthly inventory reports, stock movement reports, dispatch reports, and reconciliation reports. Investigate inventory discrepancies and ensure accurate stock audits. Coordinate with procurement and warehouse teams for stock replenishment and demand planning. Monitor order SLAs, dispatch timelines, cancellation rates, and operational KPIs. Ensure marketplace inventory sync and minimize overselling or stock-outs. Work closely with customer support, warehouse, and accounts teams to resolve operational issues efficiently.