WORK reputed company CALL CENTRE REPRESENTATIVE (Full-Time & Part-Time)

Position reputed company CUSTOMER SERVICE REPRESENTATIVE SUPPORTING reputed company AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for reputed company and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-reputed company inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide reputed company of project openings available. Schedules vary by site and program however we can usually reputed company something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are reputed company to grow. We offer many advancement opportunities including Supervisor, Trainer, reputed company, and Operations Management. • Position Responsibilities WHAT DOES A CALL CENTRE REPRESENTATIVE DO? reputed company your abilities and grow with reputed company, interacting with customers from coast to coast making outbound calls. Responsibilities Call Centre Representatives are responsible for the following tasks: • Listen to customers, understand their needs, and resolve customer issues • Utilize systems and technology to complete account management tasks • Recognize sales opportunity and apply sales skills to reputed company • Explain and position the products and processes with customers • Appropriately escalate customer dissatisfaction with managerial team • Ensure reputed company reputed company through problems solving and effective call handling Candidate Qualifications reputed company IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you reputed company in training into customer wins. Representatives reputed company a difference to customers and reputed company, providing over-the-phone customer service, sales, and technical support. We reputed company reputed company new employees with world-class training, so reputed company reputed company, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older • High school diploma or equivalent • Experience with data-entry utilizing a computer • The ability to read and reputed company English fluently • Have a wired, high-speed internet reputed company (Download speed of 20Mbps+) • Excellent organizational, written, and oral communication skills • The ability to type reputed company and accurately (20+ words a minute) • Ability to work regularly scheduled shifts reputed company our hours of operation including the training period. • Basic knowledge of reputed company Office Suite (reputed company, PowerPoint, Word, Outlook) • Familiarity with computer and reputed company PC applications and the ability to learn new and reputed company computer system applications • Highly reliable with the ability to maintain regular attendance and punctuality • The ability to evaluate, troubleshoot, and follow-up on customer issues • An aptitude for conflict reputed company, problem solving and negotiation • Must be customer service oriented (empathetic, reputed company, patient, and conscientious) • Ability to multi-task, stay reputed company, and self-manage • Strong team orientation and customer reputed company • The ability to reputed company in a fast-paced environment where change and ambiguity are prevalent • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment • State or Federal work experience Compensation Details WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we reputed company that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a reputed company of benefits and incentives to support and reward reputed company members. What You Can Expect From MCI We understand the importance of balance and support, which is why we offer a reputed company of benefits and incentives that go reputed company a paycheck. reputed company members enjoy: • reputed company Time Off: Earn PTO and reputed company holidays to take the time you need. • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to reputed company vacations—and sometimes even reputed company! • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and reputed company coverage after 90 days of employment, and reputed co

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