Associate-Salesforce Local Admin- Hyderabad

August 11, 2026

Summary Position Summary Join Deloitte Support Services India Private Limited as an Associate, Technical Project and Program Management supporting the Salesforce support team. In this role, you will help maintain Salesforce functionality, data quality, reporting, dashboards, and user support processes across the organization. You will work with business users, leaders, and support teams to resolve issues, manage enhancement requests, and support adoption of Salesforce capabilities.

Work you'll do As an Associate, Technical Project and Program Management on the Salesforce support team, you will be responsible for:

Serve as a primary support contact for Salesforce users across data objects, functionality, reporting, dashboards, and access needs
Coordinate with users, business leaders, and application support teams to resolve issues and support enhancement requests
Manage user administration activities including license activation, deactivation, permission updates, asset reassignment, and onboarding communications
Perform user acceptance testing, fulfill ServiceNow requests, and maintain process documentation and activity tracking through closure
Update and maintain accounts, opportunities, contacts, leads, campaigns, reports, and dashboards while supporting data quality across NSE geographies
Produce custom reports and dashboards and support business groups with ad hoc Salesforce-related requests

The team The Internal Client Services team at Hyderabad supports the Deloitte organization in the UK with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services. Location: Hyderabad Shift Timings: 2 PM to 11 PM Qualifications Required:

Bachelor’s degree or Master of Business Administration in Marketing
2+ years of experience as a Salesforce administrator
Experience supporting Salesforce user administration, issue resolution, and enhancement requests
Experience using ServiceNow for request management or ticket handling
Experience creating or maintaining Salesforce reports and dashboards
Experience using Microsoft Excel and Microsoft Office applications
Experience using Data Loader or similar tools for mass data management

Preferred:

Salesforce Administrator certification
Experience supporting users on a global customer relationship management platform
Experience with data cleansing and basic reporting
Experience supporting stakeholders across multiple time zones
Experience with marketing automation tools
Experience documenting processes and supporting user adoption

Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people.

Explore DU: The Leadership Center in India .

Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose.

To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips From developing a s