Customer Conversation Specialist
<strong>Location:</strong> Ahmedabad, Gujrat<br><br><strong>Job Type:</strong> Full-time<br><br><strong>Experience:</strong> Fresher / 0–2 Years<br><br><strong>Salary:</strong> ₹28,000 – ₹38,000 per month<br><br><strong>Shift:</strong> [Day/Night/Rotational]<br><br><strong>Work Mode:</strong> [Work from Office]<br><br><strong>About The Role<br><br></strong>We’re looking for a <strong>Customer Conversation Specialist</strong> who enjoys helping people, solving problems, and communicating through chat.<br><br>Your job will be more than just replying to messages—you’ll be the <strong>voice of our brand through every customer conversation</strong>.<br><br>What You’ll Do<br><br><ul><li>Handle customer queries through live chat, WhatsApp, email or other digital channels</li><li>Understand customer concerns and provide clear, accurate solutions</li><li>Maintain a friendly, professional and positive tone in every conversation</li><li>Resolve customer issues or coordinate with the relevant team when required</li><li>Follow company processes while keeping conversations natural and customer-friendly</li><li>Maintain accurate records of customer interactions</li><li>Meet assigned quality, response-time and productivity targets<br><br></li></ul>What We’re Looking For<br><br><ul><li>Good English communication and typing skills</li><li>Ability to understand customer problems quickly</li><li>Polite, patient and solution-oriented approach</li><li>Comfortable working on computers and multiple chat windows</li><li>Basic knowledge of MS Office / Google Workspace</li><li>Freshers are welcome if they have strong communication skills<br><br></li></ul>Why Join Us?<br><br><ul><li>Opportunity to build a career in Customer Experience</li><li>Friendly and professional work environment</li><li>Performance-based growth opportunities</li><li>Training and support for freshers</li><li>Opportunity to develop communication and problem-solving<br><br></li></ul>Skills: fluency,communication,grammar,chat,customer
