Flipkart Calling/Chat Process - Work From Home Jobs for Female, Salary ₹32,000 to ₹36,000/-
Flipkart is hiring for Work from Home Customer Support Executive jobs for women in India. The candidates who have passed their 12th class or who have a bachelor’s degree can apply for this post if they meet the eligibility criteria as mentioned in the official job notification.
The position will involve assisting customers with voice calls and chat support. The selected candidates will be responsible for understanding customer queries, providing the right information, and helping in resolving common issues in a professional manner.
Flipkart Jobs Eligibility Criteria
The candidates who have passed Class 12th are eligible to apply for the post. Graduates with a Bachelor’s degree may also qualify.
Basic computer knowledge and should be comfortable using a computer for customer support work. Good communication skills are also a preference. as the role requires communicating with customers via calls and chat.
Flipkart Work From Home Jobs for Females:
| Company Name | Flipkart |
| Job Role | Customer Support Executive (Calling / Chat Process) |
| Job Type | Full-Time |
| Work Mode | Work From Home |
| Qualification | 12th Pass / Bachelor's Degree |
| Experience | Freshers & Experienced Candidates |
| Salary | ₹32,000 to ₹36,000 Per Month |
| Performance Incentives | Up to ₹3,000 Per Month |
| Work Schedule | 6 Days a Week, 1 Rotational Off, Morning/Evening/Night Shifts |
| Required Skills | Customer Service, Chat Support, Hindi & Basic English Communication, Computer Knowledge, Typing & Problem Solving |
| Employee Benefits | Work From Home, Paid Training, Flexible Shifts, Employee Discounts & Career Growth |
| Application Mode | Online |
| Selection Process | Online Application, Assessment (AMCAT if Applicable), Personal Interview, HR Interview & Training |
As a customer support executive, you will be responsible for resolving customers' queries related to order, account, delivery, payment, return, refund, and other general queries. Depending on the process you are assigned to, you could take customer conversations via call, chat, or a mix of both. All interactions must be done in a polite way and must provide correct information as per company guidelines.
Selected candidates will be trained before being introduced to live customers. The training includes company policies, communication standards, customer handling techniques, and the tools that are used in daily work. Freshers who are good at communication and have a desire to learn are welcome to apply.
Candidates in this role should be comfortable communicating in Hindi but confident in using English to communicate with customers and within the team. Candidates should have basic knowledge of computers, typing speed, and the ability to work independently from home.
This role provides a reliable salary, the convenience of a remote working environment, coaching to help you succeed,
and the chance to develop your career within the customer support team.
Job Responsibilities for Flipkart Work From Home Jobs for Females
- Answer customer questions by phone, chat, or both.
- Assist customers with orders, deliveries, payment, refunds, and returns.
- Provide accurate information, in accordance with company guidelines.
- Please be professional and courteous at all times in your interactions.
- Maintain updated customer information and update support systems as necessary.
- Forward unresolved issues to the appropriate department.
- Meet quality, productivity, and customer satisfaction standards.
Eligibility Criteria for Flipkart Work From Home Jobs
- Candidates who have passed Class 12 or have a bachelor's degree in any discipline can apply.
- Freshers and experienced candidates are eligible.
- Good communication skills.
- Good English communication skills are preferable.
- Knowledge of computers and typing skills are required.
- Candidates should have a good internet connection and a suitable work from home setup.
SELECTION PROCEDURE
- Apply Online
- Assessment (AMCAT if applicable)
- Interview, Personal
- HR Interview
- Final selection and training
Skills Required
- Customer Service
- Process Invocation
- Chat Support
- Hindi Communication Skills
- Basic Communication in English
- Computer Awareness
- Speed of Typing
- Solving problems
Salary & Job Benefits
- Monthly Salary: ₹32,000 to ₹36,000 (according to role and selection process)
- Performance incentives up to ₹3,000 p.m.
- Work from home.
- Training before joining the process (paid).
- Flexible shifts to support the needs of the business.
- Discount for employees on select Flipkart services and products.
- Opportunities for career advancement through internal promotion and performance-based development programs.
How to Apply for Flipkart Work From Home Jobs?
Candidates who meet the eligibility criteria can submit their applications through the direct link provided below.
Step 1: Click on the Apply Button.
Step 2: A new page will be opened on your screen.
Step 3: Fill out the application form along with all details.
Step 4: Upload your resume.
Step 5: Click on the submit button to complete the application form.
