Flipkart Telecalling Executive -12th Pass (Male/Female), No Experience Required

Flipkart has released Work From Home Telecalling Executive posts in India. This is a great opportunity for freshers and candidates with up to 0-1 year of experience to begin or scale their careers in the e-commerce industry.

The company invites male and female candidates for part-time and full-time vacancies. This could be a good opportunity to work from home if you are good at talking to people, have basic computer skills, and communicate well.

JOB DESCRIPTION

  • Company: Flipkart 
  • Position: Telecalling Executive
  • Location of Work: Remote (Work From Home)
  • Job Type: Part Time / Full Time
  • Experience: 0 - 1 Years
  • Education Qualification: 12th Pass / Bachelor's Degree
  • Salary: ₹20,000 – ₹35,000 pm + Performance Incentives

About the Role 

Talking to the customers over the phone will be your primary job as a telecalling executive. This may include making calls, responding to customer inquiries, explaining products or services, confirming orders, collecting feedback, and assisting customers with basic support.

This is a fresher's job and does not require any experience. Candidates who are confident speakers and are polite in their communication will have an edge.

This is a work from home position, so you will need a good internet connection and a smartphone or computer to do your work on.

Main Responsibilities

  • Make calls to customers assigned.
  • Clearly describe products, services and offerings
  • Answer customer questions politely 
  • Record customer response accurately
  • Verify customer details as necessary
  • Professional communication skills
  • Follow company guidelines during calls 
  • Meet daily / weekly targets
  • Protect customer data confidentiality
  • Problems? Report to team leader/manager

Who Can Apply

  • Should have passed 12th or have a Bachelor’s degree
  • Applications open for freshers
  • Candidates with 0-1 years of experience are eligible.
  • Male & Female Candidates Open for all over India
  • Should be OK with work from home
  • Basic knowledge of computers required
  • Must be able to work assigned shifts

Essential Skills

  • Excellent communication skills
  • Telecalling Basic knowledge
  • Good speaking skills
  • Basic knowledge of computer operations
  • Skills in internet use
  • Ability to determine customer needs
  • positive outlook
  • Skills in time management
  • Ability to work independently.
  • Basic typing skills (preferred) 

Shift Work

The company will place candidates on one of the following shifts depending on company needs:

  • 10:00 AM - 05:00 PM
  • 08:00 PM - 03:00 AM

The shift timings will be decided after selection.

Compensation & Benefits

The selected candidates can get a salary between ₹ 32,000 to ₹ 35,000 per month depending on their performance, roles, and interviews. Other incentives may be available depending on the targets achieved.

Benefits are:

  • Work from home opportunity 
  • Flexible working arrangements
  • Training assistance
  • Incentives for performance
  • Experience with a top company
  • Professional working environment
  • Growth outlook

Who Can Apply

This position is for candidates who:

  • Looking for a real work at home job
  • Are you a fresher, or have you recently completed your studies?
  • Wants to start their career
  • Want to work from home
  • Be a good speaker
  • Are willing to learn 
  • Confidently able to communicate

If you meet the basic requirements, you can still apply if you have no prior experience.

Process of selection

  • Application online
  • Candidate selection
  • Telephone or video interview
  • Document Check
  • Last choice
  • Training (if necessary)

Required Documents

  • Current Resume
  • Passport photo size
  • Aadhar card / Valid ID
  • Educational certificates.
  • Mobile No.
  • Email ID Bank details (in case required after selection)
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